Refund policy

Returns & Refunds

I hope you love your Atlas of Becoming order. If something isn't right, please get in touch and I'll do my best to help.

Physical products

If you change your mind about an eligible physical product purchased online, you can notify me that you wish to cancel within 14 days of receiving your order.

After notifying me, please return the item in its original condition. Unless the item is faulty, damaged or incorrect, you are responsible for the cost of returning it.

Please contact mail@atlasofbecoming.com before making a return so I can provide the appropriate return instructions and return address.

Damaged, faulty or incorrect items

If your order arrives damaged, faulty, or you receive the wrong item, please contact me as soon as possible at mail@atlasofbecoming.com, including your order number and, where helpful, photographs of the issue.

Your statutory rights are not affected by this policy.

Monthly Atlas subscriptions

You can cancel your Atlas of Becoming subscription to prevent future renewals. Cancelling a subscription does not automatically cancel or refund an order that has already been processed.

Where you have a statutory right to cancel an individual order, this will be handled in accordance with applicable UK consumer law.

Details about subscription renewals, billing and cancellation will also be provided when you subscribe.

Digital products

Where digital content is supplied immediately after purchase, you may be asked at checkout to expressly consent to immediate access and acknowledge that you will lose your 14-day cancellation right once the download or supply of the digital content begins.

This does not affect your statutory rights if digital content is faulty or not as described.

Refunds

Once an eligible return has been received and approved, any refund due will be returned to your original payment method. Processing times may vary depending on your bank or payment provider.

Contact

For questions about a return, cancellation or refund, please contact:

mail@atlasofbecoming.com